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The Intercultural Communication Challenges of Skype Meetings

The Intercultural Communication Challenges of Skype Meetings

My intercultural business clients often enlist my aid to help them improve their Skype meetings. They count on me to provide them with a unique perspective on intercultural communication and want to hear my views about why it is so difficult and dissatisfying for them. From my perspective, the difficulty and dissatisfaction of using Skype to conduct meetings in an…read more →

Are You Clear When Making Requests Within Intercultural Contexts?

Are You Clear When Making Requests Within Intercultural Contexts?

When I raise the topic in my seminars of making clear requests within intercultural business contexts, participants wonder at first what there is to say about something that seems so self evident. After all, everyone knows how to ask for what they want, don’t they, when speaking their native language? So why wouldn’t this also be true when using English…read more →

Do You Fear Simplicity When Communicating Interculturally?

Do You Fear Simplicity When Communicating Interculturally?

Everyone pays lip service to the concept of keeping the listener or reader in mind when communicating. But the reality is that when it comes to speaking and writing for an intercultural audience, a glaring mistake is committed repeatedly. My clients, who speak English as a second language from an intermediate to an advanced level, are all focused on impressing…read more →

Redefining Intercultural Communication

Redefining Intercultural Communication

Even though I have studied and applied many communication models over the years with the intention of helping my clients solve their communication challenges, I am always open to learning new models, both for myself and for them. I begin learning a new model with two questions in mind: How will using this model improve how I communicate? How will…read more →

What is Your Cultural Dance of Opinions?

What is Your Cultural Dance of Opinions?

Imagine that I invited you to an evening performance of the traditional dances of countries from around the world. Watching and listening, you would likely notice how some of the costumes, sounds and movements seemed familiar to you. They might remind you of the traditional costumes and dances of your own country. Of course, there would also be some totally…read more →

What is the Cost of Intercultural Silence?

The Sound of Silence was a popular song recorded by Simon and Garfunkel. My son was playing it recently in France, so clearly the song communicates over the decades and across cultures. The song’s title often comes to my mind when I hear complaints from clients who work within international companies about their requests not being answered, their offers being…read more →

How You Can Simplify Intercultural Communication

How You Can Simplify Intercultural Communication

Speaking, writing and listening seem complex when you use English as a foreign language within an intercultural business context. You can feel like you are swimming in a sea of words. When I introduced this water metaphor in one of my intercultural communication seminars, a participant joked that sometimes it felt more to him like he was “drowning” in a…read more →

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  • Mastering the Human Communication Dance
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Testimonials

  • Très, très utile pour notre activité commerciale. Merci à Sherwood pour sa professionalisme, sa gentillesse, sa spontanieté et sa personalité éclatante. C’est un ressenti de toute l’équipe. read more →
    Nozha
  • You are a magician! After just a few lessons I feel more confident using my English in intercultural meetings. read more →
    Julien
  • Great workshop about working with Anglophones. read more →
    Hermann
  • The workshop explains well the differences (verbal, non-verbal, attitudes) between the French and English cultures. I hadn’t realized there were so many differences between the two cultures. Now I know how to… read more →
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