Seminar Participants and Testimonials
My seminar participants have included employees of such firms and organizations as:
GDF Suez
CESI
Cadence
Red Hat
Amadeus
Holiday Inn
Bayer Group
Volt France
Advantest
NVIDIA
Leyton
Carlton Hotel Group
HSBC Bank
Compagnie Nationale du Rhône
Créer Plus Ressources Humaines
Alithya
Genactis
G.I.E.P.S.
Koné Corporation
Inria
Plan Bleu
Sophia Conseil
Transvalor
Zuretti Interior Design
Seminar participants come from a variety of European cultures and work as:
Engineers, IT specialists, scientists, researchers, HR professionals, corporate lawyers, sales and marketing experts, financial services managers, international project managers and department heads.
They work with colleagues in France and abroad who come from many different cultures:
South American, North American, British, German, Spanish, Scandanavian, Norwegian, Danish, Dutch, Indian, Vietnamese, Chinese and Japanese.
A few testimonials from seminar participants:
Very dynamic workshop with Sherwood who perfectly adapted to my needs.
— Antoine
Cours très interactifs dans une très bonne ambiance. Ces ateliers nous ont appris une grande ouverture d’esprit pour travailler à l’internationale.
— Catherine
I really enjoyed the interactive and convivial mood of the workshop and learned many useful tools for facilitating international meetings with greater confidence.
— Céline
Sherwood has a very positive and enthusiastic way to leading a workshop, which helped me feel comfortable and fully engaged.
— Juliette
Sherwood est une formatrice hors par et ce qu’elle distribue est tout simplement de l’or. Un gain en confiance et des outils pertinents et adapté aux situations concrètes qui lui sont formulées. A frequenter sans moderation.
— Didier
Tired of seeing your audience sleeping? It’s time to take Sherwood’s Presenting Across Cultures course to keep the audience awake and interested by what you are talking about.
— Alex
Very useful to gain confidence and how to prepare demos and presentations. The training is also very entertaining and not boring. Sherwood immediately captured what each of us needed to improve.
— Laurent
This is a very efficient method to help us in improving our presentations and getting our listeners’ attention. I’ll for sure use it in my next presentation.
— Olivier
Sherwood is a very motivating person. Her enthusiasm guided us all day long and I was surprised by her insightfulness into what I personally needed.
— Catalina
Compact and complete insight into the ways we talk to each other in any context and sharing cultural differences in order to find mutual understanding.
— Stéphanie
I am not convinced this workshop will solve 100% of our communication Issues. However, I have no doubts it will serve to make us more open minded. I am positive it will help us to improve internal communication and make communication with our clients more powerful.
— Nathalie
I’m bicultural and have been in an international environment for 20 years, but still good to be reminded to keep learning.
— Anabel
Interesting and entertaining workshop with lots of real life examples, sparking a new respect and enjoyment working in a multicultural team.
— Lorena
Very useful and insightful workshop, perfectly driven. No doubt my communication in English is now more accurate and efficient. I’m totally positive we all have learnt far more than what we are conscious of. Many thanks.
— Karan
Very interactive and interesting workshop. I learned a lot about the way to communicate more effectively and understand people from other cultures better.
— Patricia
This workshop gives you a clear view of potential cultural differences and allows you to adapt your “dance” based on your audience.
— Alexander
Particularly useful to understand how others may perceive French people, and how French people can be “shocked” by non-French ways of communicating.
— Aline
Interesting workshop to help find out how to expand our self-confidence within an intercultural context and how to listen with “intercultural ears.”
— Olga
Workshop très interactif. Animatrice dynamique qui maîtrise très bien son sujet. C’est une vrai professionnelle.
— Valerie
Le workshop est participatif et captive l’attention des participants car basé sur des notions et une approche tout à fait inhabituelle. L’originalité de la présentation incite l’intérêt et la compréhension.
— Virginie
You are a magician! After just a few lessons I feel more confident using my English in intercultural meetings.
— Julien
Very experienced trainer who shares a lot with the seminar participants.
— Laurent
Very interesting communication training. I realized my way of communicating is not at all international and that came as a surprise to me. I already see things in my day to day more clearly.
— Loic
Sea of words. Silence is not effective communication. Two very good sentences that I will actively keep in mind for the future.
— Perrine
Workshop was interesting and lively. Good interaction.
— Jean-Pierre
I learned about the “hidden” side of the French way of communicating and I understand now how this can lead to misinterpretation in an international company.
— Olivier
Very interactive workshop, Sherwood. You adapt well to your audience.
— Raphael
The workshop explains well the differences (verbal, non-verbal, attitudes) between the French and English cultures. I hadn’t realized there were so many differences between the two cultures. Now I know how to better transmit the message I want the listener to get.
— Thierry
Très, très utile pour notre activité commerciale. Merci à Sherwood pour son professionalisme, sa gentillesse, sa spontanieté et sa personalité éclatante. C’est un ressenti de toute l’équipe.
— Nozha
Interesting. Interactive. Dynamic.
— Barbara
Tu maîtrise parfaitement les techniques de dynamique de groupe. Bravo!
— Sandrine
Sherwood a été attentive à l’analyse de mes besoins et a répondu chaque fois aux différentes problématiques.
— Jean-Luc
Just a quick word to thank you for this very professional and enjoyable workshop.
— Elise
Very interesting and interactive workshop with enthusiastic instructor.
— Gerome
You helped me to understand the source of my intercultural communication problems and how to be more adaptable.
— Vanessa
Excellent formation et bonne approche de la “simplification” de la communication interculturelle.
— Christophe
I was very surprised and impressed by the workshop. You are a very good listener and observer.
— Rike
Your CLEAR method is very powerful, yet simple.
— Didier
Your classes were always thoroughly prepared, using great imagination and initiative.
— Marie
I would like to thank you for your great support in the building of my presentation.
— François
Your training helped me to know myself better and to feel more comfortable and confident with my image in my professional field.
— Nathalie
Sherwood’s inventiveness and good humor have enabled her to organize classes that are both thorough and enjoyable.
— Danielle
Your CLEAR method showed me what to focus on to further our business objectives.
— Stéphane
Mastering Intercultural Communication
Two-day Seminar with Sherwood Fleming
When using English as a second language within intercultural business contexts, communication can seem extremely complex. Can communication complexity be simplified? This seminar will show you how. If you are experiencing intercultural communication challenges, you will learn practical skills for simplifying communication. You will increase your ability to get your work completed more effectively, with greater ease, confidence and more harmonious relationships with those you work with.
Who Should Attend
This seminar is especially helpful to those who have acquired an upper-intermediate or advanced level of English as a second language and who work with people from other cultures who also use English as the common language.
Course Objectives
In this interactive two-day seminar you will learn:
- How to use fundamental language structures for coordinating action, to help you speak, listen and take action more effectively in English as a second language
- What specific actions to take to solve problems that you are facing in your intercultural business context
- How to build trust, improve relationships and work more effectively with people from other cultures
- How to better adapt to intercultural business contexts
COURSE CONTENT
Introduction to Communication and Adaptability
- Observing how you communicate in your own language
- Discovering what happens when you are communicating in English as a second language
- Exploring how you can learn to be more adaptable
- Easing the discomfort of the unknown in practical ways
- Recognizing identity issues as they relate to language
Speaking and Listening Fundamentals
- The building blocks of speaking that go beyond the words you use
- Shaping the future in language with declarations, offers, requests and promises
- Separating opinions from facts
- Listening differently for your intercultural context
Building Harmonious Relationships
- How to make yourself indispensable
- Promises and three elements of building trust
- Masterfully leading and following conversations
- Switching effortlessly between the cultural self and the adaptable self
Please contact me for details on pricing and availability, if you are interested in me leading this seminar for your firm.
Applying the CLEAR Method to Intercultural Presentations
One-day Seminar with Sherwood Fleming
If you are less than inspired by the presentations you give when using English as a second language, how do you expect to keep the attention of your listeners? And if you are not keeping their attention, what are you conveying about your professional competences? In this seminar you will learn to think differently about presentations, both from your point of view and that of your listeners. You will also learn how to prepare, write and organize presentations that engage your listeners and feature your expertise.
Who Should Attend
This seminar is especially helpful to those who have acquired an upper-intermediate or advanced level of English as a second language and who are looking for a more effective and innovative approach to presenting within an intercultural business context. This seminar is unique in its focus on offering an intercultural — rather than Anglophone — standard for presentations.
Course Objectives
In this interactive one-day seminar you will learn:
- A new method for more quickly preparing and organizing your presentations
- How to use the five-step CLEAR method for writing content your listeners will want to listen to
- Suggestions for how to use type and graphics more effectively in your presentation
- Guidelines for how to be more confident delivering presentations in English as a second language using the grammar and vocabulary you already know
COURSE CONTENT
- What works and does not work for intercultural business contexts and why
- Weaknesses and strengths of the way you currently prepare, organize and deliver presentations within intercultural business contexts
- Each of the five steps of the CLEAR method explained in detail, as well as how to adapt them for short or long presentations
- Customizing the CLEAR method to your particular intercultural context
- Creating coherence between what you say and the visuals you use
- How to have intercultural charisma when you present in English as a second language
Please contact me for details on pricing and availability, if you are interested in me leading this seminar for your firm.
Dance of Opinions
Mastering written and spoken communication in intercultural business
contexts using English as a second language
One-day Seminar with Sherwood Fleming
Are you expressing your opinions in English as a second language within your intercultural business context as persuasively and authoritatively as you would like? This seminar features the CLEAR method that I developed to help you express your opinions clearly, concisely and confidently in all your written and spoken business communications. Participants will receive a copy of my new book, Dance of Opinions: Mastering written and spoken communicaiton for intercultural business using English as a second language, as well as an 80-page workbook.
Who Should Attend
This seminar is especially helpful to those who have acquired an upper-intermediate or advanced level of English as a second language and who want to improve how they express their opinions in English within an intercultural business context. This includes:
- Leaders and members of intercultural teams
- Managers and staff of restaurants and hotels serving international clients
- Leaders of, and participants in, international telephone or video conferences
- Sales and marketing professionals with international customers
Course Objectives
In this interactive one-day seminar you will learn:
- To increase your effectiveness in expressing opinions in English as a second language, by a better usage of the grammar and vocabulary you already know
- A new method for preparing and organizing your opinions, which you can apply to all your written and spoken communications
- To view the expression of opinions within intercutlural contexts from a new perspective, enabling you to take more effective actions
COURSE CONTENT
- Observing how you currently express your opinions in English as a second language
- Assessing what needs to change to be more effective when expressing your opinions within an intercultural context
- Saying less while communicating more
- Separating facts from opinions
- Learning what to avoid when expressing opinions
- Encouraging listeners and readers to engage with you and trust you
- How to apply the five-step CLEAR method to your particular spoken and written documents
Please contact me for details on pricing and availability, if you are interested in me leading this seminar for your firm.
Intercultural Communication for the Hospitality Industry
Two-day Seminar with Sherwood Fleming
If you work in the hospitality industry and use English as a second language when interacting with clients and staff from a variety of cultures, are you speaking and listening as effectively as possible? This seminar will not only provide you with practical suggestions that you can implement immediately; it will also expand the way you speak with and listen to your clients and staff from a variety of cultures.
Who Should Attend
This seminar is especially helpful to those who have acquired an upper-intermediate or advanced level of English as a second language and who are active in client-facing positions within hotels and restaurants — those who act as ambassadors for the brand of their business.
Course Objectives
In this interactive two-day seminar you will learn:
- What your strengths and weaknesses are when you speak your native language
- What needs to change when you speak English as a second language with clients from other cultures
- How to listen attentively to the needs of your clients from other cultures
- Techniques for responding authentically and appropriately to those needs
- Ways to deliver satisfaction to the client in a manner that is coherent with your employer’s brand without inhibiting your natural way of communicating
COURSE CONTENT
Introduction to Communication and Adaptability
- Observing how you communicate with clients in your native language
- Discovering what happens when you communicate in English as a second language to clients from other cultures
- Creating ease of communication between you and your foreign clients
- Creating comfort for you and your foreign clients
- Managing the emotions of identity issues as they relate to language and culture
- Switching effortlessly between the cultural self and the adaptable self
Speaking and Listening Fundamentals
- Listening differently to the requests of clients from other cultures
- Making offers clearly and authentically
- Helping your foreign clients express their requests clearly
- Building trust in how you make promises and how you fulfill them
- Separating facts from opinions
Building Client Loyalty
- Increasing relational loyalty for your establishment
- Being an authentic ambassador for the strengths of your establishment
- Incenting client referrals
- Navigating between leading and following the conversation with clients
- How to build a future in the words you exchange today
Please contact me for details on pricing and availability, if you are interested in me leading this seminar for your firm.
